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Many companies have a crisis plan somewhere. It was usually written after the last close call, approved by the bosses and by legal, and then filed in a folder nobody has opened since. That’s fine, as far as it goes, but don’t expect...
Employee engagement isn’t just an HR metric, but a visible, public-facing asset … or liability. In January 2024, a Cloudflare employee who had just been laid off did something HR would never have approved of. She posted. Nine minutes of...
Think about the last time you started seeing someone new. Not the first date, but perhaps just before that. You know, the phase where you’d heard their name a few times, maybe seen them across the room, formed a vague impression but not really spoken. Ring a bell?...
My first piece about ESG went live back in 2019, and in that article, I made the statement that ESG investing was becoming mainstream. Nearly four years later, ESG is still a hot-button topic for corporate leaders and shareholders – so much so that politicians have...
I consider myself somewhat of a digital elder. I worked for my first internet start-up in the early 90’s, helping newspapers establish their classified business online as well as offering dial-up internet access to their newspaper subscribers. It was a time before...
Many people envision themselves changing the world and making it a better place. Through leadership, contributions, volunteerism, taking new approaches, and sheer determination to make things better. I’m one of those people too. When I try to make the world a better...
The Beatles have always had a special place in my heart throughout my career, and having spent many years at EMI, I was privileged enough to play a part in the band’s launch on digital platforms. Now almost twelve years later, my daughter is the beneficiary of...
Imagine you’re getting ready to try out a new hobby. You’ve thrown caution to the literal wind and decide to take up hang gliding. You pull out your phone and look up “how to hang glide”. A blog post and instructional video from an adventure company comes up. The...
The majority of CEOs perceive social media as a distracting, risky business. In fact, Forbes notes that 61% of Fortune 500 CEOs have no presence on social media at all. Skepticism aside, CEO engagement on social media helps communicate company values,...
As a CEO, time is money, and infrastructure is your best friend. With the onset of all things digital, simplifying processes and optimizing time is more critical than ever. To stay competitive in the hyper-evolving digital market, the c-suite needs to forgo band-aid...
